* IMPORTANT *
Some Countries can't receive packages from France right now, so please be aware before ordering.
Thank you for your understanding!
Shipping and Handling
- Orders will usually ship out within 7 working days.
- I ship from France. On average, packages take 2-5 days for french orders and 1-2 weeks for other countries to reach their destination.
- I use the French post to send the packages (La Poste). I only ship with tracking. The tracking number will be provided once I have sent your order.
- Once shipped, I am not responsible for the delay that may happen.
- Standard Shipping does not include insurance. This means that should your package be lost or delayed due to circumstances out of my control, the cost of your items and shipping will not be refundable.
Return and Exchange
- Contact me if you wish to cancel an order that has not been shipped and prepared.
- I do not accept returns but if there is a defect on one of the products (i.e. stains, big scratches) please contact me ([email protected]) so I can try to find a solution.
- Once the package is sent and I provide you with the shipping number, I am not responsible for any lost or damaged packages.